LBiQ

Weekly Social Media Update

Flipboard – Your Personalised Magazine

A new iPad app has been the talk of the town this week: Flipboard takes the links your friends share with you on Twitter and Facebook, and turns them into a beautiful rich media magazine. You can see which of your friends have liked or commented on the article, and the browsing experience is a delight. (Thanks to @blackplastic for shamelessly showing off this app.)

Unfortunately, Flipboard may be a victim of its own success, as demand has been so high that the startup is struggling to cope. And it may be illegal, as it doesn’t use conventional RSS feeds. Let’s hope they find a way round these obstacles, as Pulse did.

Dr Pepper – What’s the Worst That Could Could Happen?

Poor old Dr Pepper. A few months ago, their status takeover campaign was being hailed as a smart, savvy social media campaign, boosting engagement and really letting people have some fun with the brand. It was all going so well, with thousands of people installing the Facebook app and risking their pride for a chance at a prize. All until one status update, referencing the notorious “2 Girls 1 Cup” meme, was published to the account of a fourteen year old girl, and spotted by her mother. The outraged parent took to Mumsnet, and the rest is history. Who is to blame: Lean Mean Fighting Machine, for taking the joke too far, or Coca Cola, for signing off a status update they didn’t understand?

Dr Pepper Status Takeover

Dr Pepper Status Takeover

Life In A Day

On Saturday the 24th of July, YouTube was encouraging everyone to film a glimpse of their daily life. The best submissions will be edited into an experimental documentary film, produced by Ridley Scott and directed by Kevin Macdonald. The most ambitious crowdsourced UGC project ever? Possibly.

Tags: , , , , , , , , , , , , , , , , , ,

0 comments Add This

LBi officially declares Twitter the best thing ever

The final league game of the Black Eagle’s season was begun long before we reached Regent’s Park. Whilst we channelled our superior creative efforts into a propaganda program the like of which is rarely seen in a democracy, Facebook quickly established themselves as the team of dirty tricks, whilst at the same time undermining their efforts to convince us of their value as an ad platform.

On Wednesday 21st July, record numbers of LBiers descended on the pitch,  in a last desperate effort to end Facebook’s unbeaten winning streak, we discovered someone had put up a marquee next to the pitch, taking up a large chunk of the playing area and requiring some ad-hoc rule tweaking.  We don’t know why it was there, but we would certainly never assume that Facebook commissioned another underhand move to throw us off our game.  We chose to bat first, and quickly realised that if nothing else Facebook are very good at catching balls. However our own opening fielding was strong as well, and things were shaping up for a close-fought battle.

Our expanded roster continued the proud Black Eagles tradition of a ragtag band of rebels taking on the uniformed all-conquering empire. In post-match analysis Facebook’s second innings in particular was definitively proven to be the result of a quasi-Faustian pact with the unspeakable creatures that dwell beyond, but we kept giving our all, with Darling and an especially Angry Bambi risking their very lives (or at least general leg health) for the cause. However as time went on it became woefully clear that Facebook were top of the league for a reason, whilst pluck and hurling  verbal abuse could only take us so far.

The final score was 19-14 to the dark ones, with Facebook declining their last go at bat in order to get to the pub… and then failing to join us at the pub. For some reason I thought they’d be a more sociable bunch. But whilst we failed to top the league, ultimate glory can still be ours: the best teams now enter into an almost-definitely-metaphorical battle to the death, so we still need our new legions of supporters (maybe some cheerleaders next time would help – just a thought).

Catch of the Match – Boris’s spectacular save – what a hero!

MVP – Jason Grant: some great play, and even brought his family along to support

Best Joint Effort – Johnny running for Darling, who twisted his ankle in pursuit of victory

Dick of the Day – the entire Facebook team, using their ad platform as a weapon for pre-match banter – nice work!

see pictures here

Tags: , , , , , , ,

0 comments Share

Friday fun #26

One meter squared

So this week’s brief was all about product rejuvenation, changing something well known but never used into a new service. To start tape out the space on the basement floor, then ask for ideas on what you might do with it, or in it. Cue lots of interesting answers.

Then repeat with details of the actual brief.

Unfortunately this is a live brief so can’t more details, although the self funding instant lottery/trapdoor body part recycling machine did appeal.

Tags: , , ,

0 comments Share

Social may be the key to innovation as competition in search heats up

As reported around this time last year Yahoo and Microsoft have signed a $700 million deal which meant that Bing would provide Yahoo’s search results leaving our friends in Sunnyvale to run what will effectively be a content based web portal, one far more popular in the US than here or the rest of Europe. Clearly, this is all part of Microsoft’s offensive against Google, which has also included taking a stake in Facebook, thus leading a conglomerate of brands against Larry Page and Sergey Brin’s search giant. But now the competitive scramble for users in the search space seems to involve almost every trendy brand in digital.

However, regarding the specific Yahoo/Bing deal, things just started to get a little more real. Last week an update was sent to advertisers stating that Yahoo would being serving natural search results from Bing from “August or September onwards”. Moreover Yahoo will integrate its PPC ads to Microsoft’s AdCenter by the beginning of the ‘holiday season’ (that’s Christmas to us limeys) but may delay that until 2011 if it decides that would “improve the overall experience” for both advertisers and users. “If organic search results are an important source of referrals to your website, you’ll want to make sure that you’re prepared for this change,” so the email said. Well sure, 80% of internet journeys start with search and these two new found friends are important to the search market, though Google is still leading by far, more so in the UK than most places.

According to ComScore’s latest figures from last month, Google have 91.7% of the UK search market with Bing and Yahoo on 2.98% and 2.55% respectively, figures largely unchanged from the last quarter. In the US it’s a different ball game with Google on “just” 63.70%, Yahoo on 18.30% and Bing on 12.10%, with slight rises from the last two against Google over the last quarter.

So many hope that this deal will have a positive effect on search in terms of innovation. For a start, Google will have to try harder, especially in the States, something which will have a knock on affect to the rest of the world. The biggest reason for this is that the merger obviously means increased market share to around a third for Bing/Yahoo. Such an enlarged competitor means more advertisers who may have previously only used Google may experiment with AdCenter, meaning that Google will have to try harder to keep users using their brand, something they have managed quite well in the past from free applications such as Maps and Gmail, to paid for models like the mobile operating system Android and even a rumoured hardware rival to Apple’s iPad.

As SEO industry guru Danny Sullivan said last year, “If Microsoft can adopt a passion for innovation and push the envelope, Google will have to respond in kind. The search experience will evolve more rapidly, hopefully kicked out of the revenue obsessed stasis that it’s currently in. Stagnation benefits no one except the analysts and bean counters who insist that quarter over quarter performance is the only metric that matters. We’re way too early in the game to be that cautious and boring.”

In what form might this innovation come? Well, social could be the key to that. For over a year now it has been speculated that Google use more than PageRank to determine the rankings of web pages. Many search analysts believe that inbuilt into the algorithm are signals from offline media and social networks, even those, such as Twitter and Facebook, that have their links set to ‘nofollow’ (so no link equity is passed on). These links would not carry as much weight as a “regular link” but evidence has been recorded of increased natural search ranking even when no links have been involved. Most famous of these is the recent Magners example from eConsultancy.

Personally, I think it’s fair to say that nothing is certain at this stage, so little is with Google’s algorithm, but there is definitely more emphasis being put on social activity, mainly because since October last year Twitter’s main revenue stream has come from sharing data with Google and Bing, a process that began when Tweets started to show up in natural search results as the engines clambered over themselves to show more ‘real time’ information to the user.

Also, as blogged about by my colleague Johnny Gedye, location based social networking site Foursquare are in talks with Google and Microsoft for a similar deal to Twitter’s:

‘Speaking to the Telegraph, [Foursquare co-founder] Crowley said Foursquare was discussing partnerships with “everyone” – which would include search kings Google, Microsoft and Yahoo! – to “enrich” their search engines with trends generated by the location-based data.

“We can anonymise data and use it to show venues which are trending at that moment,” Crowley explained, voicing the example of Twitter, “Twitter helped the world and the search engines know what people are talking about,” he continued. “Foursquare would allow people to search for the types of place people are going to – and where is trending – not what.”’

And this isn’t the only area where location based networks are springing up. Last month Twitter itself launched Twitter Places whereby users are able to tag tweets to specific places (such as venues) and clicking on those location names will bring up recent tweets from those places. Whether this will become part of the data fed to Google and Microsoft remains to be seen but there is certainly a scramble to make location an integral part of the search experience. Facebook is also rumoured to be developing a similar offering, not to mention anything that may be being thrashed out with Gowalla.

No one knows who will come out on top of this but one thing is for sure, search is only going to become a richer channel over the next year and it looks likely that the brands that make best use of the social space will be the ones that benefit the most.

Tags: , , , , , , ,

1 comments Share

Weekly Social Media Update

Facebook’s Virtual Currency

Facebook Credits, the virtual currency currently in beta, is due for launch in September. Initially, the credit system is expected to be used mainly in social games, but there’s nothing to stop Facebook connecting credits to the open graph and enabling transactions via third parties. If successful, it could rival PayPal as a method for online transaction, and perhaps even begin to take on eBay and Amazon. In related news, Facebook recently purchased MOL, a Malaysian payment company, which will allow the virtual currency to be sold offline across southern Asia, Australia and New Zealand. As Facebook will be taking a 30% share of all purchased credits, this could be a significant source of revenue for the network.

Social Media Case Studies

Great article from TechCrunch describing six case studies in which Social Media is driving new business. I particularly like the “Creme Brulee Man” – wish someone would do that in London! (Hat tip to @LBi_Belgium for tweeting this story.)

Old Spice Man – Silver Fish Hand Catch!

Hats off to Wieden + Kennedy – the internet has been aflame with buzz about the Old Spice videos. A brilliant example of a truly integrated campaign, they took the popular Old Spice character from the TV ads, gave him a Twitter account, and allowed him to create personalized video responses to questions asked through social media channels. The results have been phenomenal, with mentions of Old Spice going through the roof.

Old Spice Twitter

Mentions of @oldspice over the past 30 days

Sadly, it can’t last forever: in case you missed it, here’s the final sign off from the mighty Old Spice Man…

Tags: , , , , , , , , , , , , , ,

0 comments Share