Senior Account Manager

Role Summary

We require an excellent Turkish speaking Senior Account Manager to work within the Client Services division of the business.

 

You will be responsible for the day to day management of one of the agency's key Financial Services clients as well as building happy, strong, honest and profitable client relationships. While prior FS experience would be beneficial, the scope of digital projects is sufficiently broad (eg sponsorship campaigns) that this isn't mandatory. You will hold commercial responsibility across a number of projects, be aware of and chase development opportunities and begin to lead new business pitches where appropriate.

Responsibilities

  • Ensuring profitable delivery of account projects

  • Creating and maintaining strong client relationships and growing revenues by client

  • Supporting CD/AD in the maintenance of Account Plans

  • Maintaining internal motivation on account projects

  • Day to day management of healthy client relationships

  • Gathering and interrogating clients

  • Business requirements and writing briefs

  • Ensuring the right resources are allocated on account projects

  • Leadership and clear direction of AE or grad

  • Supporting and maintaining the Account Plan and ensuring quarterly board reviews are carried out

  • Accurate weekly reporting of projected revenues. 

  • Manage profitability against targets

  • Ensuring time on job bags is timely and reflects the work carried out

  • Hitting projected revenue targets per client

  • Actively growing accounts

  • Begin to be involved in client engagement and commercial negotiation

  • Timely reporting of Account/Project problems and issues to CD/AD

  • Maximise project communication and collaboration

Company responsibilities

  • Communicates ideas and industry trends on particular subject matter to colleagues through informal communication and formal presentations and training sessions

  • Set up and runs team building activities and events

  • Supports business operational processes (e.g. supports running end of account reviews to implement learning from past projects to future accounts)

  • Endeavours to complete personal career objectives to timeline agreed with line manager

  • Makes use of appropriate research materials (Internet, publications etc) to ensure skills and knowledge remain current

  • Maintains an up to date resume detailing client project experience

  • Maximises billable hours through making oneself available for client work. Makes best use of non-billable hours by working on internal initiatives, business development and self development

  • Mentors junior colleagues on a formal basis offering opinions and input in a supportive manner

Qualifications and Experience

  

Fluency in Turkish is ESSENTIAL

 

  • 1st or 2.1 degree from a top 20 university

  • A degree demonstrating some creative and marketing interest and capability is preferred

  • Excellent writing skills

  • Strong client facing skills

  • Ability to create and maintain long-term relationships with client

  • Excellent presentation skills

  • Excellent organisational skills, able to juggle multiple tasks and priorities

  • Strong follow-through orientation

  • Business process orientation

  • Self-starter and self-learner

  • Ability to work under tight deadlines

  • Excellent written and verbal communications skills to be able to open up dialogue with new partners and third parties

  • Fluency in Turkish is ESSENTIAL

 

- Please no Agencies -

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