long tail

Google "Mayday" update – the death of long tail traffic?

Will the most recent Google update kill long tail traffic?

At the end of April/start of May, many webmasters noticed a change in traffic from Google to their sites. Many people posting on the Webmaster World forum saw that they had large drops in long tail traffic (traffic from keyword phrases of 3 or more words). On the 3rd of May Search Engine Roundtable posted an article entitled Google MAYDAY Update Hitting Long Tail Ranking? that summarised the discussions.

During the questions and answers section of a panel at Google I/O, Google’s developer event, Vanessa Fox took the opportunity to ask Matt Cutts, head of Google’s Webspam team, what was happening. Matt said that “this is an algorithmic change in Google, looking for higher quality sites to surface for long tail queries. It went through vigorous testing and isn’t going to be rolled back”. Google also told Vanessa that this had been a change to rankings and not a change in crawling or indexing.

Is long tail search, then, dead? In my opinion, not really. The key here is quality. According to Vanessa Fox (and the general buzz around the industry), the update mainly seems to be affecting pages that are deep within the navigation of sites and that don’t have high numbers of inbound links. These also tend to be pages that are not given much attention in terms of content and optimisation. So the answer probably is (as is often the case), that if you want a page to rank, you have to invest some time in content optimisation and promotion.

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How has Google Suggest affected search queries?

Google Suggest and search refinements were introduced at the end of March this year. How have they impacted the shape of search?

Note: This article focuses on the UK search market.

The folks over at Latitude have written up an interesting piece looking at whether or not the introduction of Google Suggest in the UK has resulted in any changes to the volumes of searches for the search terms which are suggested.

The expected effect would be an increase in suggested search terms as they get more exposure, along with a corresponding decrease in more generic short tail searches and possibly a drop in the long tail as well. Additionally, this should also result in fewer searches for mis-spelled queries, as Google Suggest can correct spelling mistakes on the fly.

The changes expected from the introduction of Google Suggest are very much in line with the type of changes introduced by Google Search Refinements – in fact, Google launched these two new features only a week apart. Therefore, it is likely that the changes in overall search patterns reflect a combination of these two changes.

Let’s have a look at some of the findings. Some examples are really compelling, such as the huge increases in searches for [pet insurance comparison]:

Google Insights - pet/travel insurance (latitude)
[credit - image from referenced post]

Many queries recommended by Google Suggest have experienced a rise since April, although these growth rates have generally been much lower than the rate for the search term [pet insurance comparison] shown above.

However, the picture isn’t completely consistent across the board. The example of [car insurance compare] isn’t entirely accurate, given the way that Google Insights for Search matches queries. Most people are searching for variants in the phrased form “compare car insurance” (the queries for which correlate well to the set of searches containing any of these words. However, queries including the phrase “car insurance compare” are much lower than this, and volumes are relatively flat.

Google Insights - car insurance compare

Note: A side effect of this quirk with Google Insights for Search is that it’s not really possible to determine accurate relative search volumes for more generic terms (which we would expect to have declined slightly) as any generic query entered will also match long-tail variants, including those provided by Google Suggest. You can get some mileage with negative keywords in some instances (here is an example, although this isn’t related to the introduction of Google Suggest) but in general this isn’t suitable.

One area in which the introduction of Google Suggest is expected to have an impact in reducing a particular type of query is with mis-spellings – unlike Google’s other technologies for providing search refinements and spelling corrections, where only after a mis-spelled query has been made is the opportunity is given to correct it (potentially resulting in a second, correctly-spelled query), Google Suggest can prevent mis-spellings from ever happening at all. Here’s an example of a common mis-spelling of the UK’s most popular search term in 2008:

Google Insights - face book

It’s very difficult to pin down a particular trend to one specific change made by Google. There are constantly many changes being made to Google’s search results – 359 last year alone. Some of the experimental features which Google runs never see use beyond a small test group, whilst others are seen by so many people that they’re common knowledge in the SEO industry before they are officially announced. The dates that Google provides for product launches are only rough indications of the dates by which the majority of users will have had access to a feature.

It is also important to note that different features can have related effects – for example, Google’s search refinements launched just a week before Google Suggest came to the UK and both would be likely to have a very similar impact (although I would expect that Google Suggest has a greater impact here than search refinements, due to its relative prominence as a feature).

Side note: The spelling suggestions example above is another good example of need for care with attributing a particular impact on search results on a specific change by Google – around the same time that Google made the changes described above, they also made some changes to spelling correction.

Nevertheless, the data does seem to indicate that the introduction of Google Suggest and search refinements has had the expected effect on search patterns. To round up, I’ll quote the summary of my previous article on search refinements:

As with any change in Google there are winners and losers. Searchers will be more likely to use a wider variety of search queries, meaning that the number of potential visitors will be spread out more evenly across multiple queries. As different websites will rank for different terms, this may result in a “spreading out” of visitors across a greater number of different web sites.

Sites that ranked well for high traffic terms might potentially see a drop in traffic, but the increase in search precision from these more targeted phrases should hopefully mean that searchers are directed to the pages on your site that are most relevant to what they are looking for. That, I think we can all agree, is good for everyone.

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Google’s new search refinements – how will it affect you?

Google has announced two changes to how it displays its search results pages. These changes have been rolled out across 37 languages worldwide. In this post, we explore what the changes to their “search refinements” means to webmasters.

Google has recently made changes to their “search refinements” feature. These are the links that Google includes at the bottom (and sometimes at the top) of their search results pages which provide a number of suggestions for a searcher to narrow their search down.

Google has introduced new technology that can “better understand associations and concepts related to your search”. Aside from leading to changes in the search refinements which they display, they have also increased the number of these that they may show.

For example, when searching for [

Image courtesy of Google.

How might this affect you?

Firstly, as the algorithm powering these search refinements has changed, this means that many of the suggested searches will also have changed. If your site used to get traffic from people clicking on these, it may no longer do so as this particular suggestion may no longer be listed. Conversely, your site may suddenly start to receive traffic from new search refinements.

Secondly, as the number of search refinements has increased, this means that the chance of clicking on any particular one will have decreased.

Thirdly, a combination of an increased number of search refinements and (if we believe Google) an increase in the relevance of these suggestions will likely lead to an increase in the number of searches who use them. This is obviously good for sites which rank well for the suggested searches of high-traffic queries, particularly when these refinements are listed at the top of the search page rather than the bottom. It will also obviously lead to an increase in longer-tail searches.

However, this is not all good news – for every site gaining visitors, another site has to lose them. It is likely that the number of searchers clicking through to page 2 and beyond will decrease as searchers use these links instead, so sites which rank on page 2 for high volume queries (which can still drive a fairly significant amount of traffic for top terms) will likely see a decrease in their traffic for these terms.

The location of the search refinements on the search results page for a particular query will also affect their impact on traffic. Where the search refinements are included at the bottom of a results page it may distract visitors away from site sites ranking just above it, but where Google places them at the top of the results page the impact could potentially be much greater – searchers may click directly onto one of these search suggestions rather than looking through any of the top 10 sites they searched for.

The action that webmasters need to take from this is simple – in addition to the keywords that site owners should already be targeting, they also need to look at the most important search refinements. Look at the most popular searches in your industry niche and look at the search refinements that Google provides. These are keywords that you might want to target next.

After this simple keyword research step all of the usual keyword suggestions apply as per normal (include the most important words in your title tag, try to include the words in the same order, etc). Where Google places the search refinements at the top of the page rather than the bottom, these should be given higher priority as they will likely drive a far larger percentage of traffic than where they are included at the bottom of the page.

How will this change the shape of search?

  • The short tail – Searchers will be encouraged away from the more common shorter-tail queries, so the short-tail will likely shrink to an extent.
  • The middle tail – The number of refinements that will be suggested is limited – therefore, we foresee a fattening of what might be termed the “middle-tail”, that is, queries which are not huge traffic drivers but which are still searched for on a regular basis.

As with any change in Google there are winners and losers. Searchers will be more likely to use a wider variety of search queries, meaning that the number of potential visitors will be spread out more evenly across multiple queries. As different websites will rank for different terms, this may result in a “spreading out” of visitors across a greater number of different web sites.

Sites that ranked well for high traffic terms might potentially see a drop in traffic, but the increase in search precision from these more targeted phrases should hopefully mean that searchers are directed to the pages on your site that are most relevant to what they are looking for. That, I think we can all agree, is good for everyone.

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Christmas is coming, the site logs are getting fat.

Christmas is a time of wanton spending, and spending is increasingly moving on-line. Everyone wants a piece of the action but there are only so many places on the first page of search results.

Christmas spending is immense but the portion of that spend that is consumed online is growing fast. If you sell something on your website, the odds are there are other sites selling the same, or similar things. Competition grows by the year and with the online retail behemoths, like Amazon, seeming to sell nearly everything on the planet, it is getting hard to get your annual slice of the festive pie.

Add to this the apparently unending sea of affiliate sites that simply point you in the direction of people selling what you want, then the outlook for ranking for even the rarest of search phrases starts to look bleak. You have a perfectly optimised and architected site, but you are still nowhere for the competitive terms of your choice. What can you do to make your Christmas bonus a big one? Well, here are a few tips that might help.

1) Loss leaders. Sell your intended seasonal best-seller at cost for a month in the run-up to the seasonal peak and promote the offer like a madman. You need lots of stock and robust site, but people will link to you in droves. As you start to float to the top of the rankings, drop the offer and reap the rewards from riding the seasonal peak. This is very difficult to do and might not pay off, but it is worth considering.

2) Identify the weird long-tail searches that might not be so long at peak season. Granny wants to buy little Jimmy and iPod, but isn’t down wiv da yoof enough to know what they are called. What does she search for? Think outside the box (or rather think like a granny who is slightly hard of hearing). The search phrases "music pod" and "ipop", while dwarfed by the monstrous popularity of a phrase like "ipod", are surprisingly popular and have the same seasonal peaks. As well as being relatively easy to rank for in the organic listings, they have the added advantage of being easy targets for PPC.

3) Do something zany; everyone has heard of viral marketing but few get it spot-on. Blendtec made those fantastic videos that I hope everyone has seen: Will it Blend? The iPhone in a blender is an inspiration to all and should be mandatory viewing for all online marketing managers. Get viral marketing right and you will be bestowed with links in volumes that outstrip your wildest dreams; just make sure you host it on your own site and have a server that can cope with the load.

4) Know your seasonal trends. All the great plans in the world are worthless without timing. The Christmas build-up starts in September and really starts to fly at the start of November; nowhere is this clearer than the seasonal trend for the search phrase "Christmas Gifts".

5) Do research. The press in the run up to Christmas is full of little bits of research about how financially taxing or mentally stressful the season is. These bits of research aren’t overly expensive to undertake and there are a host of agencies willing to take your cash for doing the work. All you need to do then is write some conclusions around the results and push it to the press. Links to your site from online news outlets are very powerful things and the brand awareness that these generate shouldn’t be underestimated either.

Ultimately, implementing all the best architectural practices and the most razor-sharp optimised content in the world will only get you so far, and there are only so many places on the front page of results. The competition isn’t going to go away and while the spammy sites at the top are getting fewer and fewer, there are a host of good-quality sites waiting to replace them. You need to make noise about your brand; links will grow naturally, but people don’t link to you if they don’t know you exist.

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