mobile

A year of Windows Phone

I have been using Windows Phone for well over a year now both for personal use and business use and have been impressed by what it has on offer from an ever-improving operating system, a very nice user experience to a maturing phone ecosystem. There has already been much said of Windows Phone and I would say that most of its been positive. Much to my surprise though, market share has dropped to 1.5% compared to 2.5% last year. Putting that stat to one side for now, 2011 has been quite significant for Windows Phone as it’s seen a major update to the software, thousands of apps being published, a variety of newer handsets, huge support for developers/designers and a considerable partnership with Nokia, all of which has put it in a good position to push on in 2012 and gain an increase in market share.
 

Here are some of my highlights of Windows Phone:

User Interface
I just love the new UI in Windows Phone! The Phone team at Microsoft introduced a completely redesigned UI called Metro. Metro has been given a big thumbs up by the creative and user experience community through its use of simple, clean, tiled interface that does a good job of presenting lots of dynamic real-time content consistently on mobile/tablet devices, desktop LCD’s or television screens.
 

 

Metro is now being used as the UI on Microsoft’s highly anticipated new operating system Windows 8 and is already on its way to xBox. The picture below from winrumors.com shows Metro UI on Windows 8, Windows Phone and xBox Live.

 

 

Let’s get Social
A major new functionality, introduced by the mango software update, is the social network integration. This bring in social integration capabilities with Twitter, Facebook, LinkedIn, Windows Live and xBox Live.
I absolutely love this feature as my phone contacts list now has the likes of Charlie Sheen, Robin Van Persie, Richard Branson alongside my LBi colleagues and my mum :-)
 

 

Apps and Marketplace
Let’s face it, a decent smartphone isn’t really decent unless it has the ability to discover, find and download applications…. and lots of them! There are now over 45,000 apps on the Windows Phone ‘app store’ otherwise known as Marketplace.

With the recent Mango update as mentioned earlier, the IE mobile browser got upgraded and now supports HTML5. That means Windows Phone now joins the other major phone players in the market for running websites that have been developed in HTML5.

 

Developers, Developers, Developers
The thousands of apps available to download across Apple App Store, Windows Phone Marketplace, Android Market, wouldn’t be possible without skilling up mobile application developers. Over the last 18 months Microsoft has made quite a large investment in the developer community by providing dev tools, learning kits, training and running developer courses and events globally.

Earlier this year, LBi was selected as the exclusive London digital agency partner to host the London Windows Phone Camps at our Truman Brewery offices. These dev camps have been very successful with the last camp reaching record numbers.

 

 

The Nokia partnership
2011 has seen a partnership between Microsoft and Nokia and the emergence of new Nokia smartphones running Windows Phone operating system. This was a very good move by both companies and exactly what they needed to compete with Google and Apple. The recent London launch of the Nokia Lumia phone shows just how serious Nokia are of the partnership and importance of gaining a market share in the smartphone race.

 

 

Well there you go, some of my highlights of Windows Phone in 2011. Windows Phone must be doing something right because just the other day I talked about some of the above with mates who are big time iPhone and Android fans and even they were impressed saying how Windows Phone had really caught up with the competition.

I think so too.

 

Thanks for reading and have an amazing 2012!

Riaz  (@TheRealRiaz)

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Sony Ericsson launches Xperia Studio for artists and creative collaborators

London and New York: Sony Ericsson has launched Xperia Studio, an always-on entertainment platform for artists and collaborators to create and share their most innovative content.

Sony Ericsson’s Xperia Studio invites a range of creative thinkers, intellectuals and hackers – from collaborative artist collectives in Denmark to astrophysicists in New York – to take its range of Xperia handsets to their absolute limits, and ultimately to ‘remake reality’.

The first phase of the project has seen collaborators from around the world use Xperia handsets to create a flame-thrower camera flash, view the universe with the naked eye, capture the perfect wave and create a song from the ambient sounds of Paris. Each influencer project has been video-documented and uploaded to the Xperia Studio platform, an always on content theatre that showcases the interesting and innovative work being done as part of the global initiative. Xperia Studio also lives on Facebook and Twitter.

Moreover, Xperia Studio is unlocking creative thinking by asking participants to share their projects and contribute otherwise inaccessible experiences to a central, self-sustaining resource for this influential community and consumers alike.

The project underlines Sony Ericsson’s heritage as an innovator that continually blurs the lines between entertainment, technology and communications.

The first round of collaborators involved in the Xperia Studio project includes:

- Illutron, a collaborative interactive art studio in Copenhagen
- Dr. Joshua Peek, a Hubble Fellow and astrophysicist at Columbia University, NYC
- Ed Sloane, a lifelong surfer and innovative surf photographer from Victoria, Australia
- Annabel Linquist – an artist and musician from NYC

In each instance, Sony Ericsson has provided the collaborators with Xperia handsets and the means through which to document the work.

Chris Clarke, Chief Creative Officer of LBi, said: “It’s a real treat to work with a client so determined to break the tired old marketing paradigm. Sony Ericsson has been focused all along on creating something interesting and engaging. What’s so exciting about this is the way storytelling and technology combine to tell emotive stories. We’re excited to see where this will go in the future.”

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Reality Remade

Check out Sony Ericsson’s video project Xperia Studio, aimed at working with collaborators around the world to remake reality by pushing the limits of mobile technology.

From Xperia Studio:
“Xperia Studio invites people across the globe to test the limits of mobile technology. Not by making calls clearer or screens brighter, but by seeing how a phone can remake reality.

To that end, we partner with artists, intellectuals and boat-rockers from around the world. From collaborative artist collectives in Denmark to astrophysicists in New York— in each instance, we provide a phone and the means to document their work. They supply the result.”

Check out more videos from the Xperia Studio.

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Weekly Social Media Update

Facebook updates privacy controls

Facebook has announced that it is rolling out a range of privacy related updates which will simplify privacy controls and put more control back into the hands of its users. These updates are being compared to ‘circles’ on Google +. Simply, Facebook users will soon find an array of new options to manage who gets to see what they share on the platform. Here are the six things to be aware of:

-When you publish something on Facebook, you’ll now find a box that gives you control over which sorts of friends will get to see it.

-You can now share your location as part of a post, even if you’re not doing it from a phone. You can turn this off or on.

-You can now change the sharing settings for your own post after it has been published.

-You now have more choice over being tagged by others users in photos or other posts.

-You no longer have to be someone’s friend to be tagged. If you are tagged by a non-friend, you will have to approve it before it posts.

-You can now choose to block people entirely, so they can never tag you again, and that all of your past mutual interactions are gone forever.

For more details click here.

Topshop and SCVNGR

Topshop has partnered with location-based mobile gaming app SCVNGR as a crucial part of their campaign to get students into stores for back to school shopping. How does it work? It kicks-off on the 5th September. Anyone within 500 meters of a Topshop store can play the game through SCVNGR’s apps for the iPhone and Android devices. Players chose the reward they want and complete challenges to achieve the required number of points. The campaign is a big deal for  SCVNGR, as it is the first major brand partnership outside of North America.  It’s also the latest in a series of digital and mobile initiatives developed to draw visitors into shops and engage with them as part of a larger brand experience.

Twitter ‘Lift’

Information around the next venture from Twitter founders Biz Stone and Evan Williams has just emerged.  So far all we know is that it’s called ‘Lift’ and it’s an app development company that will assist with, “strategy, design, funding and recruiting”. Currently ‘Lift’ is only available in private alpha. Sign up here to keep in the know.


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Driving mobile channel engagement via Email

Email has long been an integral part of marketers’ multi-channel communications toolkit. While more recently its profile has been overshadowed by the rapid rise of social media and mobile, it is still as important as ever. Not only is it a highly valuable marketing channel in its own right, it is also key to driving engagement in newer channels such as social media and mobile.

The rapid growth of mobile and particularly m-commerce has been well documented in recent months with a slew of infographics to show for it. There are multi-channel marketing strategies driving this growth, of which, email is a part. A recent report  on society’s growing dependence on mobile has shown that not only does email usage increase with the purchase of a smartphone but that 55% of consumers are using their smartphone to check email at least once per day. Furthermore, marketing messages delivered through email and read on a smartphone have driven more consumers to purchase than any other mobile method.

These statistics show the importance of optimising email marketing in order to drive greater mobile engagement. With just over half of customers citing an email as the impetus for a mobile purchase getting the following areas right is key;

- Rendering: Email design needs to render correctly on a smartphone so that it is easy to scroll and that calls to  action are visible on different mobile handset types

- Calls to action: Mobile versions of emails should contain calls to action that are relevant to time sensitive mobile behaviours such as links to store locations, promotions, events etc.

- Timing: Test and learn to pin point the time of day that delivers the greatest levels of response

All of the above should be tracked, analysed and enhanced in order to deliver email communications that drive the greatest mobile engagement, click throughs and ultimately conversions. A good example of this in action are Gap, who have integrated mobile store locator functionality into their Emails:

                                                                 

Therefore, Email and Mobile should not be viewed in isolation. We should leverage their combined powers to drive engagement across the channel mix.

 

Sarah Walsh – CRM Consultant (LBi London). Follow me on Twitter @Swalsh8

Talk to LBi CRM if you want to find out more about email optimisation, driving mobile engagement, CRM or Social CRM.

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