trends

Red Monday.

With 17% of Britons still paying for last Christmas, yesterday saw the largest on-line spend of all time, with around £370million of the £7billion that will be spent this Christmas changing hands.

Whilst there remains a massive divide across the sexes when it comes to shopping on-line, by far the largest spending sector is professional men, with a little over 60% of sales occurring during working hours. The truth is that the on-line market is growing at an alarming rate.

Is the effect of borrowing likely to lead to a market collapse? No. This is more a shift in habits than anything else. The FT reports that while many British adults expect to spend 40 hours doing Christmas shopping they could do the same chores in just 10 hours online.

There is no marketing or search lesson in this post – Chris has already covered that – but I have recently been hearing rumours that e-retail is a fad, that consumers only buy products that they have already researched in actual stores, that only certain categories of products are bought on-line and that nobody will buy romantic gifts on-line. This isn’t idle back room chatter either, this is coming from boardrooms and conference tables.

I don’t know why there has been such a resurgence of doubt in e-retail, but I feel a little clarification is called for. In the words of the great Mr R Stevens:

Listen and understand.

That Internet is out there.

It can’t be bargained with, it can’t be reasoned with.

It doesn’t feel pity, or remorse, or fear, and it absolutely will not stop

Ever.

Enjoy your Christmas and the bounty it will bring, but be left under no illusions that we are in the midst of a growth trend which is not about to stop any time soon.

Sources: IMRG [PDF file - 164K], Savebuckets, FT.

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Christmas is coming, the site logs are getting fat.

Christmas is a time of wanton spending, and spending is increasingly moving on-line. Everyone wants a piece of the action but there are only so many places on the first page of search results.

Christmas spending is immense but the portion of that spend that is consumed online is growing fast. If you sell something on your website, the odds are there are other sites selling the same, or similar things. Competition grows by the year and with the online retail behemoths, like Amazon, seeming to sell nearly everything on the planet, it is getting hard to get your annual slice of the festive pie.

Add to this the apparently unending sea of affiliate sites that simply point you in the direction of people selling what you want, then the outlook for ranking for even the rarest of search phrases starts to look bleak. You have a perfectly optimised and architected site, but you are still nowhere for the competitive terms of your choice. What can you do to make your Christmas bonus a big one? Well, here are a few tips that might help.

1) Loss leaders. Sell your intended seasonal best-seller at cost for a month in the run-up to the seasonal peak and promote the offer like a madman. You need lots of stock and robust site, but people will link to you in droves. As you start to float to the top of the rankings, drop the offer and reap the rewards from riding the seasonal peak. This is very difficult to do and might not pay off, but it is worth considering.

2) Identify the weird long-tail searches that might not be so long at peak season. Granny wants to buy little Jimmy and iPod, but isn’t down wiv da yoof enough to know what they are called. What does she search for? Think outside the box (or rather think like a granny who is slightly hard of hearing). The search phrases "music pod" and "ipop", while dwarfed by the monstrous popularity of a phrase like "ipod", are surprisingly popular and have the same seasonal peaks. As well as being relatively easy to rank for in the organic listings, they have the added advantage of being easy targets for PPC.

3) Do something zany; everyone has heard of viral marketing but few get it spot-on. Blendtec made those fantastic videos that I hope everyone has seen: Will it Blend? The iPhone in a blender is an inspiration to all and should be mandatory viewing for all online marketing managers. Get viral marketing right and you will be bestowed with links in volumes that outstrip your wildest dreams; just make sure you host it on your own site and have a server that can cope with the load.

4) Know your seasonal trends. All the great plans in the world are worthless without timing. The Christmas build-up starts in September and really starts to fly at the start of November; nowhere is this clearer than the seasonal trend for the search phrase "Christmas Gifts".

5) Do research. The press in the run up to Christmas is full of little bits of research about how financially taxing or mentally stressful the season is. These bits of research aren’t overly expensive to undertake and there are a host of agencies willing to take your cash for doing the work. All you need to do then is write some conclusions around the results and push it to the press. Links to your site from online news outlets are very powerful things and the brand awareness that these generate shouldn’t be underestimated either.

Ultimately, implementing all the best architectural practices and the most razor-sharp optimised content in the world will only get you so far, and there are only so many places on the front page of results. The competition isn’t going to go away and while the spammy sites at the top are getting fewer and fewer, there are a host of good-quality sites waiting to replace them. You need to make noise about your brand; links will grow naturally, but people don’t link to you if they don’t know you exist.

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