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LBi officially declares Twitter the best thing ever

The final league game of the Black Eagle’s season was begun long before we reached Regent’s Park. Whilst we channelled our superior creative efforts into a propaganda program the like of which is rarely seen in a democracy, Facebook quickly established themselves as the team of dirty tricks, whilst at the same time undermining their efforts to convince us of their value as an ad platform.

On Wednesday 21st July, record numbers of LBiers descended on the pitch,  in a last desperate effort to end Facebook’s unbeaten winning streak, we discovered someone had put up a marquee next to the pitch, taking up a large chunk of the playing area and requiring some ad-hoc rule tweaking.  We don’t know why it was there, but we would certainly never assume that Facebook commissioned another underhand move to throw us off our game.  We chose to bat first, and quickly realised that if nothing else Facebook are very good at catching balls. However our own opening fielding was strong as well, and things were shaping up for a close-fought battle.

Our expanded roster continued the proud Black Eagles tradition of a ragtag band of rebels taking on the uniformed all-conquering empire. In post-match analysis Facebook’s second innings in particular was definitively proven to be the result of a quasi-Faustian pact with the unspeakable creatures that dwell beyond, but we kept giving our all, with Darling and an especially Angry Bambi risking their very lives (or at least general leg health) for the cause. However as time went on it became woefully clear that Facebook were top of the league for a reason, whilst pluck and hurling  verbal abuse could only take us so far.

The final score was 19-14 to the dark ones, with Facebook declining their last go at bat in order to get to the pub… and then failing to join us at the pub. For some reason I thought they’d be a more sociable bunch. But whilst we failed to top the league, ultimate glory can still be ours: the best teams now enter into an almost-definitely-metaphorical battle to the death, so we still need our new legions of supporters (maybe some cheerleaders next time would help – just a thought).

Catch of the Match – Boris’s spectacular save – what a hero!

MVP – Jason Grant: some great play, and even brought his family along to support

Best Joint Effort – Johnny running for Darling, who twisted his ankle in pursuit of victory

Dick of the Day – the entire Facebook team, using their ad platform as a weapon for pre-match banter – nice work!

see pictures here

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Social may be the key to innovation as competition in search heats up

As reported around this time last year Yahoo and Microsoft have signed a $700 million deal which meant that Bing would provide Yahoo’s search results leaving our friends in Sunnyvale to run what will effectively be a content based web portal, one far more popular in the US than here or the rest of Europe. Clearly, this is all part of Microsoft’s offensive against Google, which has also included taking a stake in Facebook, thus leading a conglomerate of brands against Larry Page and Sergey Brin’s search giant. But now the competitive scramble for users in the search space seems to involve almost every trendy brand in digital.

However, regarding the specific Yahoo/Bing deal, things just started to get a little more real. Last week an update was sent to advertisers stating that Yahoo would being serving natural search results from Bing from “August or September onwards”. Moreover Yahoo will integrate its PPC ads to Microsoft’s AdCenter by the beginning of the ‘holiday season’ (that’s Christmas to us limeys) but may delay that until 2011 if it decides that would “improve the overall experience” for both advertisers and users. “If organic search results are an important source of referrals to your website, you’ll want to make sure that you’re prepared for this change,” so the email said. Well sure, 80% of internet journeys start with search and these two new found friends are important to the search market, though Google is still leading by far, more so in the UK than most places.

According to ComScore’s latest figures from last month, Google have 91.7% of the UK search market with Bing and Yahoo on 2.98% and 2.55% respectively, figures largely unchanged from the last quarter. In the US it’s a different ball game with Google on “just” 63.70%, Yahoo on 18.30% and Bing on 12.10%, with slight rises from the last two against Google over the last quarter.

So many hope that this deal will have a positive effect on search in terms of innovation. For a start, Google will have to try harder, especially in the States, something which will have a knock on affect to the rest of the world. The biggest reason for this is that the merger obviously means increased market share to around a third for Bing/Yahoo. Such an enlarged competitor means more advertisers who may have previously only used Google may experiment with AdCenter, meaning that Google will have to try harder to keep users using their brand, something they have managed quite well in the past from free applications such as Maps and Gmail, to paid for models like the mobile operating system Android and even a rumoured hardware rival to Apple’s iPad.

As SEO industry guru Danny Sullivan said last year, “If Microsoft can adopt a passion for innovation and push the envelope, Google will have to respond in kind. The search experience will evolve more rapidly, hopefully kicked out of the revenue obsessed stasis that it’s currently in. Stagnation benefits no one except the analysts and bean counters who insist that quarter over quarter performance is the only metric that matters. We’re way too early in the game to be that cautious and boring.”

In what form might this innovation come? Well, social could be the key to that. For over a year now it has been speculated that Google use more than PageRank to determine the rankings of web pages. Many search analysts believe that inbuilt into the algorithm are signals from offline media and social networks, even those, such as Twitter and Facebook, that have their links set to ‘nofollow’ (so no link equity is passed on). These links would not carry as much weight as a “regular link” but evidence has been recorded of increased natural search ranking even when no links have been involved. Most famous of these is the recent Magners example from eConsultancy.

Personally, I think it’s fair to say that nothing is certain at this stage, so little is with Google’s algorithm, but there is definitely more emphasis being put on social activity, mainly because since October last year Twitter’s main revenue stream has come from sharing data with Google and Bing, a process that began when Tweets started to show up in natural search results as the engines clambered over themselves to show more ‘real time’ information to the user.

Also, as blogged about by my colleague Johnny Gedye, location based social networking site Foursquare are in talks with Google and Microsoft for a similar deal to Twitter’s:

‘Speaking to the Telegraph, [Foursquare co-founder] Crowley said Foursquare was discussing partnerships with “everyone” – which would include search kings Google, Microsoft and Yahoo! – to “enrich” their search engines with trends generated by the location-based data.

“We can anonymise data and use it to show venues which are trending at that moment,” Crowley explained, voicing the example of Twitter, “Twitter helped the world and the search engines know what people are talking about,” he continued. “Foursquare would allow people to search for the types of place people are going to – and where is trending – not what.”’

And this isn’t the only area where location based networks are springing up. Last month Twitter itself launched Twitter Places whereby users are able to tag tweets to specific places (such as venues) and clicking on those location names will bring up recent tweets from those places. Whether this will become part of the data fed to Google and Microsoft remains to be seen but there is certainly a scramble to make location an integral part of the search experience. Facebook is also rumoured to be developing a similar offering, not to mention anything that may be being thrashed out with Gowalla.

No one knows who will come out on top of this but one thing is for sure, search is only going to become a richer channel over the next year and it looks likely that the brands that make best use of the social space will be the ones that benefit the most.

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Weekly Social Media Update

Facebook’s Virtual Currency

Facebook Credits, the virtual currency currently in beta, is due for launch in September. Initially, the credit system is expected to be used mainly in social games, but there’s nothing to stop Facebook connecting credits to the open graph and enabling transactions via third parties. If successful, it could rival PayPal as a method for online transaction, and perhaps even begin to take on eBay and Amazon. In related news, Facebook recently purchased MOL, a Malaysian payment company, which will allow the virtual currency to be sold offline across southern Asia, Australia and New Zealand. As Facebook will be taking a 30% share of all purchased credits, this could be a significant source of revenue for the network.

Social Media Case Studies

Great article from TechCrunch describing six case studies in which Social Media is driving new business. I particularly like the “Creme Brulee Man” – wish someone would do that in London! (Hat tip to @LBi_Belgium for tweeting this story.)

Old Spice Man – Silver Fish Hand Catch!

Hats off to Wieden + Kennedy – the internet has been aflame with buzz about the Old Spice videos. A brilliant example of a truly integrated campaign, they took the popular Old Spice character from the TV ads, gave him a Twitter account, and allowed him to create personalized video responses to questions asked through social media channels. The results have been phenomenal, with mentions of Old Spice going through the roof.

Old Spice Twitter

Mentions of @oldspice over the past 30 days

Sadly, it can’t last forever: in case you missed it, here’s the final sign off from the mighty Old Spice Man…

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Weekly Social Media Update

Twitter Promotes Deals with Earlybird

Twitter has created a promotional account to highlight time sensitive exclusive deals. @Earlybird will tweet about special offers, sneak-peeks, and events. At the moment deals are largely focused on US and international brands, but there is clearly potential to set up regional or interest-specific accounts. Building on Promoted Tweets and Promoted Trending Topics, Earlybird could turn into a very lucrative activity for Twitter.

Goodbye Facebook Gifts

Facebook Gifts will no longer be available from the 1st of August. Given that I don’t know anyone who still uses them, I think it’s probably fair to say that Facebook has outgrown this particular function, especially as apps allowing more sophisticated social gaming have emerged. A statement from Facebook focuses on the role gifts have played in the network’s development: “Out of the Gift Shop’s “gift credits” came the virtual currency, Facebook Credits, that now makes it easier for people to buy premium items across the many games and applications on Facebook.” So, credits are here to stay, but gifts are gone for good.

Springwise Innovation Insanity

Take a look at the 2010 Springwise list of business innovations: Innovation Insanity. Highlights include: QR codes for bikes, tube refunds via iPhone app, and crowdsourced outfit decisions.

Real Life Social Networks

Paul Adams, Senior User Experience Researcher at Google, has put together a great deck on how to better map real world social networks online. Real people don’t just have one big bucket of “friends”: they have complex overlapping webs of relationship groups. Therefore, online social networks must be designed for multiple independent social groups, and must respect the need for privacy at the intersection of those groups.

The Human Avatar

A slightly more sinister version of David On Demand, The Human Avatar is a promotional stunt for the game All Points Bulletin. One man has been chosen, and we, the public, can customize him according to our preferences. At the end of the project, a virtual version will be released onto the streets of the game in-world. Creepy.

New Graffiti Artwork from Blu

This is wonderful, and you should all watch it. Blu is an Italian graffiti artist best known for his stop-motion mural animations. His most recent work “Big Bang Big Boom” has been spreading across Twitter like wildfire.

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Weekly Social Media Update

LinkedIn Revamps Groups

LinkedIn has revealed changes that make its groups more like Facebook and Twitter, with a new emphasis on starting conversations. Users can “like” comments or conversations, and “follow” organisations or individuals. It’ll be interesting to see if this boosts interaction, or just further complicates the user experience.

Google Maps for Android Copies Foursquare

The new Google Maps 4.3 for Android has added a location sharing feature. Add a friend to your Google Latitude friend list, and you can share location updates. Does this mean Google Latitude might finally be useful?

Barclays Virtual Reality Game

Barclays is reaching out to a younger market, with the release of a new virtual reality game in which players earn points by using money wisely. 56 Sage Street will be promoted with a Facebook page, where players can share tips on the game.

“The Social Network” – the Facebook Film

Poster for "The Social Network"

The poster for the upcoming Facebook film “The Social Network” has been doing the rounds for a few weeks, but now there’s a trailer to go with it. I would embed the video from YouTube, but apparently Sony pictures have “blocked it on copyright grounds”, and the share function on their own trailer site doesn’t seem to work. Sigh.

David on Demand

In case you missed it, David on Demand was one of the best things at Cannes this year. Take a look.

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